101: Fixing Amazon Fire Stick Black Screen
Amazon Fire Stick Black Screen is one of the most common and annoying issue people face with the device. If your Amazon Fire TV device is showing a black screen, follow these troubleshooting steps. There can be multiple ways in which your Amazon Fire TV is not responding. It might freeze, show a black screen or doesn’t respond to controls. Here are the solution steps for your Amazon device if it is showing a black screen.
Follow below options to fix Amazon Fire Stick Black Screen Issues
Step 1 – Restart Your Devices –
To restart your device turn off the power of your TV, take the plug out, wait for few seconds, put the plug back and switch it back to ON.
Step 2 – Check Connections
You have to make sure that your TV is powered on and connect it to the same HDMI input as your Amazon Fire TV is set to.
Step 3 – Check HDMI
Take care that when you’re using an HDMI cable. You connect your Amazon Fire TV to your TV via HDMI cable, unplug it and then reconnect it through the cable. You may also try a different HDMI cable in order to reload the TV connection.
Step 4 – Remove Unnecessary Connections
Unplug all the other devices temporarily which are connected to your TV’s other HDMI ports.
Step 5 – Check Screen Resolution
Check for the resolution on your TV. Hold the Up and Rewind button at the same time for 5 seconds on your Amazon Fire TV remote. The device shows you the available output TV resolutions for 10 seconds each. When you see the correct resolution on your TV screen, select the option Use current resolution. You should try changing your TV resolution to 1080p or 720p.
Step 6 – Connect AV Receiver
Check that your Amazon Fire TV is connected to an AV receiver. You have to make sure that the AV receiver is switched on and connected to the correct input. If this doesn’t work out, connect your Amazon Fire TV directly to the TV.
Point to Remember:
When you start or stop streaming your content in 4K Ultra HD on Amazon Fire TV especially in 2nd and 3rd generation TV devices, your TV screen may flicker or turn black for few seconds. Generally you do not need to troubleshoot your device in this case.
If you still face Amazon Fire Stick Black Screen issues, you can contact Amazon FireStick Support. And for any other queries, you can contact Amazon Fire Customer Service Phone Number at 1-844-898-5888. Read our Amazon FireStick Support series to solve similar issues.
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